It’s hard to ignore the tension in a hospital hallway these days. The hum of machines, the shuffle of staff, and somewhere—always—a patient expecting more than a hurried visit. Healthcare’s old playbook doesn’t cut it anymore. Epic Cheers CRM isn’t just another software thrown at the problem; it’s a rethink of what “relationship” means in […]
Go-Live
Epic Managed Services: Get It Right First Time
Ever watch a hospital’s heart monitor flatline? That’s what a failed Epic go-live feels like. Not theoretical risk—real, stomach-dropping moments: orders lost, nurses improvising with sticky notes, C-suite pacing the halls at 4 a.m. It’s visceral. The pressure to get Epic Managed Services right on the first attempt isn’t just about pride. It’s about keeping promises to […]
ServiceNow Implementation Services: From Chaos to Clarity
Ever watched a toddler tackle a 1,000-piece puzzle? That’s how many IT leaders feel staring down a ServiceNow implementation. The box looks promising—streamlined workflows, automated processes, unified data. Yet the scattered pieces tell a different story. Legacy systems aren’t just outdated—they’re actively sabotaging productivity. A ServiceNow survey found 68% of users describe their current ITSM […]
Epic Application Support Services That Deliver
Healthcare organizations don’t just implement Epic Application Support Services—they build their operational future on it. After three decades in the trenches of healthcare IT, I’ve watched countless organizations struggle with the gap between Epic’s powerful capabilities and the practical reality of making those capabilities work for clinicians on the ground. The disconnect isn’t theoretical—it costs […]
EHR Implementation Specialist: The Secret to Smooth Rollouts
The landscape of healthcare technology transformation reveals fascinating patterns when observed through the lens of experienced implementation specialists. What emerges is a nuanced understanding that successful EHR rollouts hinge on factors that many healthcare executives might find surprisingly human-centric. Consider how the most successful implementations often unfold: They’re rarely about technical prowess alone. Rather, they […]
Epic Go-live Support: The Smart Tapering Guide
Epic Go-Live Support is essential in successfully implementing the Epic electronic health record (EHR) system, ensuring healthcare organizations experience a seamless or accurate transition to the new platform. Long-term success in the healthcare IT sector depends on the proper Epic Go-Live Support strategy, where accuracy, effectiveness, and flexibility are critical. Significance of Epic Go-Live Support […]
Enterprise Application Management: Elevate Healthcare IT
Healthcare tech is messy. Medical teams juggle dozens of apps daily. Some work great. Others… not so much. It’s a digital maze that affects real lives. Take Memorial Hospital in Boston. Their ER wait times dropped 40% last year. The secret? Smart Enterprise Application Management. They cleaned up their tech stack, got their apps talking […]
Workday Implementation: Are You Missing These Roles?
Let’s talk about something that’s driving IT leaders crazy right now. They spend millions on Workday implementation, but their teams still struggle months after go-live. Here’s the thing – it’s usually not the software that’s the problem. Picture this: A major hospital in Boston thought they had everything figured out. They had top-notch Workday implementation […]
Epic Certified Consultant or Full-Time Staff? Decide Now
The choice between an Epic Certified Consultant and a permanent hire isn’t as simple as it seems. Traditional wisdom suggested picking one path. New research proves that thinking wrong. Stanford Medical Center’s groundbreaking study revealed something unexpected. Dr. Sarah Chen’s team found hospitals using both consultants and full-time staff cut implementation costs by 23%. The […]
How Much Does It Cost to Implement Epic? Maximize UAT Value
Picture walking into a restaurant where the menu has no prices. That’s how many healthcare organizations feel when they first consider Epic implementation costs. The sticker shock can be real – but let’s cut through the mystery. Think of implementing Epic like building a custom home. The foundation might cost the same, but your final […]