Why Hospitals Need Managed Services for Epic EHR? 

Your hospital invested millions in Epic EHR implementation. Your IT team worked tirelessly through go-live. Yet here you are, months later, dealing with system slowdowns, upgrade headaches, and staff complaints about workflow inefficiencies. You’re not alone. Over 3,600 hospitals across the United States rely on Epic EHR systems, representing nearly 38% of the inpatient market. […]

Workday HCM Modules Explained: A Healthcare Organization’s Guide to Core HR, Talent, and Payroll

Healthcare organizations face unique workforce management challenges that traditional HR systems simply can’t handle. From managing complex shift schedules and on-call rotations to ensuring compliance with stringent healthcare regulations, your HR department needs a solution that understands the intricacies of healthcare operations. Workday HCM (Human Capital Management) addresses many different challenges that a business usually […]

Workday vs. The Competition: A Straightforward Comparison for Healthcare

Healthcare organizations face mounting pressure to modernize their enterprise resource planning (ERP) systems while managing tight budgets and complex compliance requirements. With patient care at stake, choosing the wrong ERP solution can cost millions in failed implementations and operational disruptions. This comprehensive comparison examines Workday against its primary competitors, providing healthcare leaders with the data-driven […]

Epic Cheers CRM: Make Every Interaction Count

It’s hard to ignore the tension in a hospital hallway these days. The hum of machines, the shuffle of staff, and somewhere—always—a patient expecting more than a hurried visit. Healthcare’s old playbook doesn’t cut it anymore. Epic Cheers CRM isn’t just another software thrown at the problem; it’s a rethink of what “relationship” means in […]

Global Talent Outsourcing: Is Your Team Future-Proof?

Global Talent Outsourcing: Is Your Team Future-Proof? Scan the headlines: hospitals struggling to fill night shifts, tech firms begging for cybersecurity talent. It’s not just a hiring problem—it’s a survival test. Leaders in healthcare and IT know this sting. That’s where global talent outsourcing steps in. Not as a quick fix, but as the backbone for growth, […]

Epic Managed Services: Get It Right First Time

Ever watch a hospital’s heart monitor flatline? That’s what a failed Epic go-live feels like. Not theoretical risk—real, stomach-dropping moments: orders lost, nurses improvising with sticky notes, C-suite pacing the halls at 4 a.m. It’s visceral. The pressure to get Epic Managed Services right on the first attempt isn’t just about pride. It’s about keeping promises to […]

ServiceNow Application Support Development: Pro Tips Inside

ServiceNow isn’t just another IT Service Management platform—it’s a powerful engine for digital transformation that remains criminally underutilized in most enterprises. The platform’s real magic lies in its application development capabilities, yet most organizations barely scratch the surface of what’s possible. ServiceNow Application Support Development represents the ongoing maintenance, enhancement, and evolution of custom applications […]

ServiceNow Implementation Services: From Chaos to Clarity

Ever watched a toddler tackle a 1,000-piece puzzle? That’s how many IT leaders feel staring down a ServiceNow implementation. The box looks promising—streamlined workflows, automated processes, unified data. Yet the scattered pieces tell a different story. Legacy systems aren’t just outdated—they’re actively sabotaging productivity. A ServiceNow survey found 68% of users describe their current ITSM […]

Epic Application Support Services That Deliver

Healthcare organizations don’t just implement Epic Application Support Services—they build their operational future on it. After three decades in the trenches of healthcare IT, I’ve watched countless organizations struggle with the gap between Epic’s powerful capabilities and the practical reality of making those capabilities work for clinicians on the ground. The disconnect isn’t theoretical—it costs […]

ServiceNow Application Support Services: Get More Done, Faster

ServiceNow Application Support Services by Virtelligence transforms businesses. That simple truth drives adoption across industries—from streamlining IT workflows to revolutionizing enterprise service delivery. But here’s what executives discover after implementation: having ServiceNow isn’t the same as maximizing ServiceNow. The platform’s potential reaches far beyond standard configurations, yet many organizations barely scratch the surface of its […]