Information Technology

ServiceNow Application Support Development: Pro Tips Inside

ServiceNow isn’t just another IT Service Management platform—it’s a powerful engine for digital transformation that remains criminally underutilized in most enterprises. The platform’s real magic lies in its application development capabilities, yet most organizations barely scratch the surface of what’s possible. ServiceNow Application Support Development represents the ongoing maintenance, enhancement, and evolution of custom applications […]

ServiceNow Implementation Services: From Chaos to Clarity

Ever watched a toddler tackle a 1,000-piece puzzle? That’s how many IT leaders feel staring down a ServiceNow implementation. The box looks promising—streamlined workflows, automated processes, unified data. Yet the scattered pieces tell a different story. Legacy systems aren’t just outdated—they’re actively sabotaging productivity. A ServiceNow survey found 68% of users describe their current ITSM […]

Epic Application Support Services That Deliver

Healthcare organizations don’t just implement Epic Application Support Services—they build their operational future on it. After three decades in the trenches of healthcare IT, I’ve watched countless organizations struggle with the gap between Epic’s powerful capabilities and the practical reality of making those capabilities work for clinicians on the ground. The disconnect isn’t theoretical—it costs […]

Epic Certified Consultant or Full-Time Staff? Decide Now

The choice between an Epic Certified Consultant and a permanent hire isn’t as simple as it seems. Traditional wisdom suggested picking one path. New research proves that thinking wrong. Stanford Medical Center’s groundbreaking study revealed something unexpected. Dr. Sarah Chen’s team found hospitals using both consultants and full-time staff cut implementation costs by 23%. The […]

Benefits of ServiceNow: Simplify, Streamline, Succeed

The benefits or advantages of ServiceNow are evident especially in healthcare, where improved operational efficiency leads to better patient outcomes, and in IT, where enhanced resource management drives innovation and agility. The capabilities, efficiencies, and abilities of  ServiceNow have made this software indispensable or fundamental in a variety of industries.Because it automates and controls operations […]