Ever watched a toddler tackle a 1,000-piece puzzle? That’s how many IT leaders feel staring down a ServiceNow implementation. The box looks promising—streamlined workflows, automated processes, unified data. Yet the scattered pieces tell a different story. Legacy systems aren’t just outdated—they’re actively sabotaging productivity. A ServiceNow survey found 68% of users describe their current ITSM […]
Healthcare organizations don’t just implement Epic Application Support Services—they build their operational future on it. After three decades in the trenches of healthcare IT, I’ve watched countless organizations struggle with the gap between Epic’s powerful capabilities and the practical reality of making those capabilities work for clinicians on the ground. The disconnect isn’t theoretical—it costs […]
ServiceNow Application Support Services by Virtelligence transforms businesses. That simple truth drives adoption across industries—from streamlining IT workflows to revolutionizing enterprise service delivery. But here’s what executives discover after implementation: having ServiceNow isn’t the same as maximizing ServiceNow. The platform’s potential reaches far beyond standard configurations, yet many organizations barely scratch the surface of its […]
The landscape of healthcare technology transformation reveals fascinating patterns when observed through the lens of experienced implementation specialists. What emerges is a nuanced understanding that successful EHR rollouts hinge on factors that many healthcare executives might find surprisingly human-centric. Consider how the most successful implementations often unfold: They’re rarely about technical prowess alone. Rather, they […]