Privacy isn't just compliance-it's trust crystallized into policy. At Virtelligence, we've built our foundation on that trust, recognizing that your information deserves more than boilerplate protections.
This Privacy Policy describes how Virtelligence ("we," "our," or "us") collects, uses, shares, and safeguards personal information across our website, mobile applications, and related services (collectively, the "Services"). It applies whether you're a client, healthcare provider, job candidate, .Privacy isn't just compliance—it's trust crystallized into policy. At Virtelligence, we've built our foundation on that trust, recognizing that your information deserves more than boilerplate protections.
Healthcare organizations face unique privacy challenges—balancing innovation with protection, accessibility with security. We've designed this policy to address these tensions head-on, offering transparency about practices that often remain hidden behind legal jargon. You'll find plain language explanations of complex data ecosystems alongside specific commitments we make to you.
Before engaging with our Services, take a moment. Read this policy carefully. Your continued use signals agreement with these terms.
Our policy reflects both regulatory requirements and ethical standards. Beyond mere compliance with laws like HIPAA, GDPR, CCPA, and emerging state regulations, we've built protections that anticipate tomorrow's challenges. Data dignity matters here.
Privacy begins with understanding what's collected. We gather several categories of information-each serving specific, legitimate purposes in our business operations.
Personal Identifiers form the foundation: your name, email address, phone number, physical address, and authentication credentials. These basics enable core functionality. We don't ask for more than necessary—a principle called data minimization that guides our collection practices.
Professional Information helps contextualize our services: your employer, job title, professional credentials, work history, and business relationships. For healthcare professionals, this may include specialization, licensure details, and institutional affiliations. This information powers our talent matching and professional services.
Healthcare environments demand special care. When handling Health Information (PHI), we operate under strict HIPAA guidelines and Business Associate Agreements. The distinction matters—casual browsing data versus protected health records carry different obligations and protections in our systems.
Your devices tell stories through Technical Data: IP addresses speak of location, browser fingerprints hint at user patterns, device identifiers connect experiences across platforms. We collect system information, browser types, operating systems, and mobile network data. This technical orchestra plays behind every digital interaction—informing security measures and service improvements.
Usage Information creates context: pages visited, features engaged, time spent, search queries entered, and content downloads completed. These digital footprints help us understand how you move through our ecosystem. Patterns emerge. Improvements follow.
When you pay for services, Financial Information enters our systems: payment card details, banking information, billing addresses, and transaction histories. This sensitive category receives enhanced protection—encryption in transit and at rest, restricted access controls, and compliance with PCI-DSS standards.
For employment candidates, we maintain Recruitment Data: resumes, work authorization status, salary expectations, interview notes, background check results, and reference information. Your professional journey matters—we handle these details with appropriate confidentiality.
Most users generate Communication Records through interactions with us: email correspondence, chat transcripts, call recordings (with appropriate notice), support tickets, feedback submissions, and survey responses. These conversations help us serve you better while creating accountability.
User-Generated Content reflects your direct contributions: comments, testimonials, forum posts, and project materials. When you actively share, we maintain these contributions according to the context of their submission.
Children deserve special protection. Our Services aren't designed for those under 13, and we don't knowingly collect their personal information. Discovery of such data triggers immediate deletion protocols and process reviews.
Information flows into our systems through multiple channels-each with distinct privacy implications worth understanding.
Direct Collection happens when you actively provide information: completing registration forms, submitting job applications, setting up user profiles, participating in surveys, or communicating with our team. These explicit exchanges form the backbone of our relationship. You know what you're sharing. We know what we're receiving. Transparency thrives.
Behind the scenes, Automatic Collection occurs through technological means: cookies catalog browsing patterns, web beacons track email engagement, pixels report conversion activities, server logs record access patterns, and analytics tools measure feature usage. This passive collection happens in the background—essential for operations but often invisible to users.
The digital world overflows with data from Third-Party Sources: professional databases enhance our understanding of healthcare credentials, social media platforms (when explicitly connected) provide authentication options, marketing partners share campaign results, and public records verify certain professional claims. We evaluate these sources for reliability and compliance before integration.
Sometimes, Others Provide Your Information: colleagues refer you, clients mention you as a contact, or organizations include you in their team rosters. When this happens, we take reasonable steps to verify the proper basis for this sharing and notify you appropriately.
Every collection method adheres to a simple principle: legitimate purpose. We don't gather data simply because we can. Each element serves specific functions-from core service delivery to security enhancement, analytics, or legal compliance. The connection between collection and purpose remains explicit throughout our operations.
Cookies deserve special mention. The tiny text files enable personalized experiences but raise valid privacy concerns. Our approach balances functionality with choice through a tiered consent model. Essential cookies support basic site functions and security. Preference cookies remember your settings. Analytics cookies help us improve. Marketing cookies enable relevant communications. You control which non-essential categories to accept-a granular approach to digital privacy that puts you in charge.
Data without purpose is just risk. Every piece of information we collect serves specific functions aligned with legitimate business needs and your reasonable expectations.
Core Service Delivery drives primary usage: facilitating healthcare IT consulting engagements, managing staffing processes, administering certification programs, and coordinating professional services projects. Your information powers these essential functions-the fundamental reason you engage with Virtelligence in the first place.
Consider talent matching. Data works invisibly-connecting credentials with opportunities, experience with requirements, availability with needs. It's not just algorithms but human expertise enhanced by information systems working to create optimal professional connections in healthcare environments
Communication and Support require contextual information: responding to your inquiries, delivering project updates, sending service notifications, requesting feedback, and providing technical assistance. Each interaction draws from relevant data points to make conversations more meaningful and resolutions more efficient.
We're constantly improving Analytics and Enhancement help us refine experiences: studying user behavior patterns, identifying usability challenges, evaluating feature adoption, testing service variations, and measuring performance metrics. These activities transform individual data points into collective insights that benefit all users through enhanced offerings.
Personalization and Recommendations create tailored experiences: customizing dashboard information, suggesting relevant resources, prioritizing notification types, adapting interface elements, and highlighting pertinent opportunities. These features transform generic tools into personalized professional allies—but always with transparency about the underlying mechanisms.
For clients and prospects who've expressed interest, Marketing Communications deliver value: sharing industry insights, announcing service enhancements, inviting to relevant events, introducing partnership opportunities, and highlighting success stories. These activities always include simple opt-out mechanisms—a single click separates you from future promotional content.
Legal and Regulatory Compliance necessitates certain data usage: maintaining required business records, responding to legal processes, conducting audits, enforcing contract terms, and protecting intellectual property rights. These obligations sometimes override preferences but remain bounded by principles of necessity and proportionality.
Security and Fraud Prevention depend on information analysis: detecting suspicious access patterns, verifying identity claims, investigating potential incidents, addressing vulnerabilities, and protecting against unauthorized activities. Your data helps defend the entire ecosystem—creating a safer environment for all participants.
Throughout these uses, we apply consistent principles: purpose limitation (using data only for declared purposes), data minimization (using only what's necessary), and storage limitations (keeping information only as long as needed). This ethical framework guides every decision about how your information serves both your interests and our legitimate business needs.
Your information doesn't exist in isolation. Understanding who accesses it-and why-remains essential to informed privacy choices.
Service Providers receive limited data access to perform specific functions: cloud infrastructure partners host platforms, payment processors handle transactions, analytics firms measure performance, communication tools deliver messages, and security vendors protect systems. These relationships operate under strict contractual protections requiring appropriate safeguards and prohibiting secondary uses.
The healthcare ecosystem involves complex Business Partners: staffing clients receive candidate information, certification authorities verify credentials, implementation collaborators share project details, and training organizations track professional development. These necessary exchanges remain limited to relevant participants and specific purposes.
Legal Requirements occasionally compel disclosure: court orders demand specific records, subpoenas request testimony, regulatory audits examine compliance, law enforcement investigations pursue legitimate aims, and national security matters present rare but significant obligations. We evaluate each request carefully—pushing back against overreach while respecting valid legal processes.
During significant Business Transitions like mergers, acquisitions, or restructuring, information assets may transfer to new entities. These situations trigger special notifications and additional protections to ensure continued adherence to privacy commitments despite organizational changes.
Aggregated and De-identified Data receives different treatment. When we remove personal identifiers and combine information at scale, the resulting insights may be shared more broadly: industry benchmarking studies, market analysis reports, research collaborations, and public datasets. These valuable resources advance healthcare knowledge while protecting individual privacy through technical and administrative safeguards against re-identification.
Important SMS and Phone Number Protection: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. Your communication channels remain protected from unauthorized promotional use-a commitment that exceeds regulatory requirements in many jurisdictions.
What we don't do matters as much as what we do. We don't sell personal information to data brokers. We don't rent contact lists to marketers. We don't share sensitive details for advertising profiles. These practices-common in some industries-remain firmly outside our business model and ethical framework.
For third-party integrations you choose to enable (like social media connections or productivity tools), different rules may apply. These connections operate under those providers' privacy policies once activated. We encourage careful review of those terms before linking external services to your Virtelligence experience.
Every sharing decision follows a consistent evaluation framework: Is it necessary? Is it limited? Is it protected? Is it expected? These questions help ensure information flows appropriately-supporting legitimate functions without creating unexpected privacy impacts.
Security isn't a feature-it's architecture. We've built protection into every layer of our operations through defense-in-depth strategies that acknowledge a fundamental truth: perfect security doesn't exist, but relentless improvement does.
Technical Safeguards form the first line of defense: end-to-end encryption protects data in transit, at-rest encryption secures stored information, access controls limit exposure, multi-factor authentication prevents credential misuse, and intrusion detection systems monitor for anomalies. These technologies work in concert-creating overlapping protection zones against evolving threats.
Behind every system stand people. Administrative Controls guide human interactions: comprehensive security policies establish expectations, regular training reinforces best practices, background checks verify trustworthiness, access reviews confirm appropriate permissions, and segregation of duties prevents dangerous concentrations of control. The human element remains both our greatest strength and potential vulnerability—requiring constant attention.
Physical assets require Physical Security: controlled facility access restricts entry points, environmental protections mitigate hazards, disaster recovery planning addresses catastrophic scenarios, secure media handling prevents data leakage, and monitored surveillance deters unauthorized activities. Even in cloud environments, physical infrastructure security remains foundational.
When incidents occur—and in complex environments, they eventually will-Response Procedures activate: containment protocols limit damage, forensic investigations establish facts, remediation processes address vulnerabilities, notification systems alert affected parties, and continuous improvement mechanisms prevent recurrence. These capabilities transform security events into organizational learning.
Healthcare environments face unique challenges. Our HIPAA Compliance Program addresses these specialized needs: designated privacy officers provide oversight, regular risk assessments identify emerging concerns, business associate agreements extend protections to partners, audit trails create accountability, and specialized training addresses healthcare-specific scenarios. Protected health information receives enhanced safeguards appropriate to its sensitivity.
For payment information, PCI DSS Compliance adds another protection layer: cardholder data environments maintain strict isolation, network segmentation contains potential breaches, vulnerability management identifies weaknesses, and specialized monitoring watches for financial fraud indicators. These rigorous standards help protect your most sensitive financial details.
Security evolves constantly. Our Ongoing Enhancements keep pace: threat intelligence monitors emerging risks, penetration testing challenges defenses, security researchers identify vulnerabilities, compliance updates address regulatory changes, and technology refreshes incorporate improved protections. Yesterday's adequate measures become tomorrow's minimum baselines in this dynamic landscape.
Perfect security remains aspirational-not achievable. Despite robust protections, risks persist. We commit to transparency about significant incidents, prompt notification when your information is affected, and continuous improvement of our defensive capabilities. Security isn't a destination but a journey of vigilance and adaptation.
Rights create balance in information relationships. Depending on your location and relationship with us, various legal frameworks grant specific privacy protections worth understanding.
Access Rights form the foundation: reviewing what personal information we maintain, understanding how it's being used, identifying who it's shared with, and verifying its accuracy. This transparency creates accountability-you can't protect what you can't see.
Correction Mechanisms ensure accuracy: updating outdated details, fixing factual errors, supplementing incomplete records, and addressing relevant contextual changes. Quality data serves everyone's interests—driving better decisions and preventing misconceptions.
Deletion Options (sometimes called "the right to be forgotten") provide control: removing unnecessary information, erasing data no longer serving legitimate purposes, and eliminating details collected without proper basis. These capabilities have limits-legal obligations, security needs, and technical constraints may prevent complete erasure in some circumstances.
Portability Features enhance flexibility: exporting your information in machine-readable formats, transferring data between service providers, and maintaining continuity across different platforms. These capabilities reduce lock-in effects and support meaningful choice in digital environments.
Marketing Controls respect boundaries: opting out of promotional communications, unsubscribing from specific channels, limiting frequency of contacts, and adjusting content preferences. Our approach makes these choices simple-no complex processes or hidden settings.
For jurisdictions with Automated Decision-Making Protections like the GDPR, additional rights apply: understanding the logic involved in significant algorithmic decisions, challenging conclusions drawn by automated systems, and requesting human review of consequential determinations. These safeguards address the increasing role of algorithms in decision processes. Regional Frameworks create varied protection landscapes:
Healthcare-Specific Regulations like HIPAA establish specialized rights: accessing medical records, requesting amendments, receiving accounting of disclosures, directing communication preferences, and authorizing information sharing. These healthcare-focused protections complement broader privacy frameworks.
Exercising these rights should be straightforward. We offer multiple channels: online request forms provide structured submission options, email communications support detailed inquiries, telephone support assists those preferring direct conversation, and postal mail accommodates traditional documentation needs. We respond promptly-typically within 30 days for standard requests, with extensions only when necessary due to complexity.
Verification protects everyone. Before fulfilling rights requests, we take reasonable steps to confirm identity: account credentials, identifying information confirmation, documentation in some cases, and sometimes signed declarations. These measures prevent unauthorized access while enabling legitimate control over personal information.
Rights aren't absolute. Valid limitations exist: legal obligations may override deletion requests, fraud prevention activities require certain data retention, contractual requirements may necessitate ongoing maintenance, and technical constraints sometimes affect implementation options. We explain these limitations clearly when they affect your requests.
Digital fingerprints follow us online. Understanding what traces you leave-and how they're used-empowers meaningful privacy choices in modern environments.
Cookies store small text files on your device: session cookies expire after browsing ends, persistent cookies remain across visits, first-party cookies come from our domains, and third-party cookies originate from partners. These digital crumbs serve various functions from remembering your language preference to measuring marketing effectiveness.
Beyond cookies lie other Tracking Technologies: web beacons (tiny graphics loading when emails open), pixels (similar invisible images on websites), local storage (information saved in your browser), device fingerprinting (identifying unique device characteristics), and embedded scripts (temporary code capturing interactions). These mechanisms create continuity across fragmented digital experiences.
Different technologies serve Specific Purposes:
The Do Not Track (DNT) browser setting sends signals to websites about tracking preferences. Current industry practices vary regarding recognition of these signals-some sites honor them fully, others partially, many not at all. Our approach respects DNT signals by disabling non-essential tracking for users who enable this feature-going beyond minimum compliance standards.
Third-Party Advertising networks operate differently. While we don't directly sell personal information, some partners may use tracking technologies on our properties for their own purposes. These relationships require contractual privacy safeguards, but the resulting data usage occurs under those partners' policies-not ours. We carefully select these relationships and provide transparency about their presence.
Mobile environments present unique considerations. Mobile Identifiers like Apple's IDFA and Google's Advertising ID function similarly to cookies but within app ecosystems. Operating system controls let you reset or limit these identifiers-important capabilities as digital life increasingly shifts to mobile platforms.
Tracking technologies evolve constantly. As browsers phase out third-party cookies, new identification methods emerge: first-party data strategies, server-side tracking, probabilistic matching, and unified ID solutions. We commit to transparency about adopted approaches-keeping you informed as the technical landscape changes.
Healthcare data deserves special treatment. The sensitive nature of medical information-combined with its critical importance to effective care-creates unique privacy considerations requiring specialized protections.
HIPAA Compliance forms our foundation when handling Protected Health Information (PHI): implementing required physical, technical, and administrative safeguards; conducting regular risk assessments; maintaining detailed audit trails; executing appropriate Business Associate Agreements; and providing specialized training. These comprehensive measures reflect healthcare's elevated privacy standards.
The difference between PHI and Personal Information matters. Protected Health Information includes individually identifiable health data created or received by covered entities-subject to HIPAA's stringent requirements. Personal information encompasses broader identifiable data under general privacy laws. We maintain distinct handling procedures for these different information categories-applying enhanced protections where appropriate.
Business Associate Relationships establish clear responsibilities: defining permitted PHI uses, requiring appropriate safeguards, mandating breach reporting procedures, ensuring HIPAA compliance, and establishing accountability mechanisms. These contractual frameworks extend protections throughout the healthcare ecosystem-creating continuous coverage regardless of information flow.
Special Authorization Requirements apply to healthcare information: explicit consent for certain disclosures, specific documentation formats, time limitations on permissions, detailed descriptions of information covered, and clear statements of purpose. These heightened standards reflect the sensitive nature of health data and its deeply personal context.
Sensitive Health Categories receive additional protections: mental health records, substance use disorder information, genetic data, reproductive health details, and sexually transmitted infection status. These especially sensitive subcategories trigger enhanced safeguards-limiting access to essential personnel and imposing stricter sharing constraints.
Non-HIPAA Health Data presents emerging challenges. Health apps, wearable devices, wellness programs, and other consumer health tools often collect sensitive information outside HIPAA's scope. We apply healthcare privacy principles to these contexts despite regulatory gaps-treating health sensitivity as inherent to the information rather than dependent on its technical legal status.
Special Population Protections address vulnerable groups: minors' health information receives additional safeguards, representatives for incapacitated individuals follow specialized procedures, and deceased individuals' health records maintain protection periods. These accommodations reflect varied decision-making capacities across population segments.
Breach Notification Protocols provide accountability: assessing incident scope and impact, determining whether unauthorized acquisition occurred, notifying affected individuals promptly, reporting to regulatory authorities when required, and offering mitigation measures where appropriate. These procedures transform unfortunate events into opportunities for transparency and trust reinforcement.
The intersection of Healthcare and Technology Innovation creates ongoing tension. Advanced analytics promise better outcomes but introduce privacy challenges. AI systems improve efficiency but require significant training data. Telehealth expands access but introduces new security considerations. We navigate these tensions thoughtfully-seeking responsible innovation that respects both progress and protection.
Healthcare privacy isn't static. Emerging models like Patient-Directed Exchange put individuals at the center: controlling access permissions, directing information flows, maintaining comprehensive histories, integrating diverse sources, and managing consent dynamically. These approaches transform privacy from institutional compliance to personal empowerment-aligning with broader healthcare transformation.
Data crosses borders invisibly. Understanding the international journey of your information-and the protections that accompany it-matters in our connected world.
Cross-Border Operations create data movement: cloud services distribute information globally, international teams collaborate across continents, service providers operate in multiple countries, and disaster recovery systems maintain geographic separation. These practices optimize performance and resilience but introduce regulatory complexity.
The Regulatory Patchwork presents challenges: different countries establish varying protection standards, regional frameworks create inconsistent requirements, enforcement mechanisms differ significantly, and international agreements attempt partial harmonization. Navigating this complex landscape requires sophisticated compliance approaches that accommodate multiple overlapping regimes.
For European Data Transfers, special mechanisms apply: Standard Contractual Clauses establish binding protections, supplementary measures address specific country risks, Privacy Shield regulations (when applicable) create certified frameworks, and Binding Corporate Rules establish intra-company safeguards. These tools implement GDPR protections beyond European borders-extending rights regardless of data location.
Transfer Impact Assessments evaluate risks: analyzing destination country legal systems, assessing government access possibilities, evaluating enforcement mechanisms, and determining appropriate safeguards. These structured evaluations help ensure equivalent protection despite geographic movement-maintaining consistent standards across jurisdictions.
When receiving information from other regions, Inbound Transfer Compliance matters: respecting originating country requirements, implementing any specified safeguards, honoring transfer limitations, and maintaining documentation of compliance efforts. These practices acknowledge that information arrives with attached obligations regardless of current location.
Some information stays home. Data Localization Approaches restrict movement: hosting specific data types on in-region servers, processing sensitive information locally, establishing geographic boundaries for certain categories, and implementing technical controls preventing unauthorized transfers. These measures address sovereignty concerns while creating operational challenges.
Cross-Border Access Requests create specific considerations: coordinating between jurisdictional requirements, applying appropriate legal standards, identifying conflicts between frameworks, and developing consistent response protocols. These situations highlight the tension between global operations and local regulations-requiring careful navigation.
The international privacy landscape evolves constantly. New frameworks emerge, court decisions invalidate existing mechanisms, legislative updates create additional requirements, and enforcement priorities shift. We monitor these developments actively-adapting practices to maintain compliance and protect information regardless of geographic location.
Despite complexity, core principles remain constant: transparency about international transfers, appropriate safeguards regardless of location, consistent rights regardless of processing country, and ongoing diligence as legal landscapes change. These fundamentals guide our approach to global data flows-creating stable protection amid regulatory fluctuation.
Information has a lifecycle. Understanding how long your data remains in our systems-and why-provides important context for privacy considerations.
General Retention Principles guide our approach: keeping information only as long as necessary, establishing different timeframes for different data categories, implementing secure deletion when retention ends, and documenting justifications for retention periods. These practices balance legitimate operational needs against privacy considerations.
Different information serves Different Purposes with Varied Timeframes:
The concept of Information Value Decay informs progressive data handling: recent information generally holds higher operational value, aging data moves to lower-cost storage tiers, access controls tighten as relevance decreases, and ultimately, deletion occurs when retention costs exceed potential value. This lifecycle approach matches protection levels to changing risk profiles over time.
Legal Holds temporarily override normal retention: suspending deletion processes during litigation, preserving relevant information during investigations, maintaining evidence for regulatory proceedings, and documenting hold scope and duration. These exceptional circumstances pause normal lifecycle progression when information becomes legally significant.
Deletion Isn't Always Simple. Technical realities create complexities: backup systems maintain historical snapshots, disaster recovery mechanisms duplicate information, distributed systems replicate data across locations, and fragments sometimes persist despite deletion efforts. We address these challenges through technical approaches like cryptographic deletion (destroying access keys rather than hunting every fragment) and clear disclosure about practical limitations.
Different Jurisdiction-Specific Requirements create varied obligations: GDPR establishes strict storage limitations, HIPAA mandates minimum retention periods, state regulations create specialized timeframes for certain professions, and industry standards establish expected practices. These sometimes-conflicting mandates require nuanced approaches that reconcile competing requirements.
You maintain deletion rights discussed earlier, but valid Retention Overrides sometimes limit these capabilities: legal compliance requirements, contractual obligations, legitimate business purposes, technical limitations, and security needs occasionally restrict complete erasure. We explain these constraints when they affect deletion requests—providing transparency about practical and legal boundaries.
Privacy policies evolve. Understanding how and when changes occur-and what they mean for you-ensures informed participation in the privacy relationship.
Regular Review Cycles maintain relevance: scheduled policy examinations occur at least annually, systematic compliance assessments identify necessary updates, emerging best practices inform improvements, and changing business operations necessitate periodic revisions. These structured processes ensure policies reflect current realities.
Notification Methods provide awareness: prominent website notices announce significant changes, email communications alert active users, service notifications inform application users, and effective date updates document modification timing. The notification approach scales with change significance-minor clarifications receive less prominence than material alterations.
What constitutes a Material Change matters: new information collection categories, significant new data uses, expanded sharing practices, reduced protection measures, or substantive rights modifications. These substantial alterations trigger enhanced notification requirements-ensuring awareness of meaningful shifts in privacy practices.
Transition Periods provide adjustment time: advance notices precede implementation dates, grace periods allow consideration of changes, alternative options address significant concerns, and clear explanations describe practical implications. This measured approach prevents sudden disruption while enabling necessary policy evolution.
Version History Access creates accountability: archived policies remain available, change summaries highlight key modifications, effective dates document timing, and sequential versioning maintains coherent history. This transparency creates ongoing context-allowing evaluation of privacy practice evolution over time.
The Acceptance Mechanism varies by change type: continued service use implies acceptance for non-material updates, while significant modifications may require affirmative acknowledgment depending on applicable regulations and change impact. We clearly communicate the specific approach for each update cycle.
Regulatory-Driven Updates follow special patterns: compliance changes implement required modifications, accelerated timelines meet legal deadlines, mandatory language incorporates specified elements, and coordinated approaches address complex regulatory landscapes. These modifications reflect external requirements rather than discretionary business decisions.
Despite evolution, Core Privacy Principles remain stable: transparency about practices, purpose limitation for collected information, data minimization where possible, security appropriate to sensitivity, and respect for individual rights. These foundational elements provide continuity despite necessary policy adjustments over time.
Questions deserve answers. Multiple channels provide accessible communication options for privacy concerns, information requests, or policy clarifications.
Privacy Office
Virtelligence, Inc.
7505 Metro Boulevard Suite 510, Edina, MN 55439
info@virtelligence.com
+1-952-548-6610
Our dedicated privacy team responds to inquiries within 2 business days-faster for urgent concerns. Complex requests may require additional time, but we'll keep you informed about progress and expected resolution timeframes.
For General Privacy Questions, contact our privacy office directly. For Data Subject Rights Requests, use our specialized form at virtelligence.com/privacy-rights or email rights@virtelligence.com for efficient processing. Security Concerns should be directed to security@virtelligence.com for immediate attention-especially potential incidents requiring rapid response.
Healthcare-Specific Privacy Matters receive specialized handling through hipaa@virtelligence.com, while Accessibility Needs find accommodation through accessibility@virtelligence.com. We're committed to providing equivalent privacy information access regardless of individual requirements or preferences.
The Data Protection Officer provides independent oversight: monitoring compliance activities, advising on privacy impact assessments, serving as regulatory contact point, and representing data subject interests within the organization. Reach our DPO directly at dpo@virtelligence.com for matters requiring elevated attention.
Regulatory Contacts provide external recourse. Depending on your location, various authorities oversee privacy compliance:
These external resources complement our internal processes-providing independent oversight and alternative resolution paths when needed.
Your feedback improves our approach. Beyond specific concerns, we welcome general input about privacy practices, policy clarity, and protection mechanisms. This ongoing dialogue helps us build privacy approaches that truly serve your needs—moving beyond compliance to meaningful trust relationships.